Get in Touch With Us
Have a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or want to suggest a platform we should cover? This page explains how to reach us and what happens once you do.
How to Get in Touch
Email is the best way to reach our team. We read every message that comes in and try to respond within two working days. Send your note to [email protected].
A short summary of what your message is about helps us route it to the right person and get back to you faster — whether that's a content correction, a general question, or something else entirely.
What We Can Help With
We cover new sweepstakes casinos and social casino platforms, so most of the messages we receive fall into a few common categories:
- General questions about sweepstakes casinos — how the Gold Coins and Sweepstakes Coins model works, how welcome offers are structured, or how prize redemption generally works. We're happy to explain the basics, though we can't give legal or tax advice specific to your situation.
- Corrections and accuracy flags — Operator terms, eligible states, and promotional offers change often. If something on our site looks out of date, tell us and we'll review it.
- Content suggestions — If there's a platform, a comparison, or a topic around social casinos you'd like us to look at, let us know what you have in mind.
- Feedback on our reviews — If you've used one of the platforms we cover and think our write-up is missing something relevant, we want to hear it.
- Responsible play concerns — If you or someone you know is struggling with their play habits, mention it in your message and we'll point you toward appropriate support resources.
We're not able to help with account issues, deposits, withdrawals, or verification on any individual platform — those requests need to go directly to the operator's own support team, since we don't have access to customer accounts or transaction records.
What to Expect After You Write to Us
A real person reviews every message. We don't rely on automated replies to stand in for an actual answer. Our usual response window is two working days, though it can run a little longer during busier periods.
If your message concerns a specific operator's offer, terms, or state availability, it helps to include as much detail as you can — the platform name, the offer in question, and what you observed. Terms and eligible-state lists shift regularly across this industry, and precise details help us verify things faster.
Before You Write In: A Few Things Worth Knowing
Sweepstakes casinos run on a promotional model, not traditional real-money wagering — players generally use Gold Coins for casual play and can also receive Sweepstakes Coins, which may be redeemable for prizes under an operator's own terms. Participation is typically free, and legitimate operators offer a no-purchase-necessary method of entry rather than requiring a coin purchase to take part.
Availability varies by state, and some jurisdictions restrict or prohibit this model entirely — operators decide for themselves which states they serve, and that list can change. If your question is about whether a specific platform is available where you live, checking that operator's own terms is the most reliable starting point, alongside our Best Non GamStop Casinos 2026 page if you're looking at alternative options outside the sweepstakes model.
Our Approach to Reader Feedback
We aim to keep our coverage accurate and current, and reader input is part of how we do that. Editorial rankings on this site reflect our own research into each platform's offer, terms, and game range — commercial relationships with any operator do not decide where they appear. If you believe something we've published is wrong or misleading, that's exactly the kind of message we want to receive.
Thanks for taking the time to read this far. Send your message whenever you're ready — we look forward to hearing from you.